What if I am unhappy with my order?

Question

Accepted Answer

We want you to be satisfied with your order and service. Therefore, if you have a problem with your order, please notify us immediately. If the returned item is unused and still in sellable condition, return it to us, and we'll gladly offer you a refund of the purchase price. You have five (5) days from receiving the item(s) to return your order as long as the items are in perfect condition, in their original packaging, and any safety seals are not damaged. If we find the product is not in fully resalable condition, we reserve the right to refuse a refund on the item.

If you are returning an item because of an error on our part, we will refund the cost of the item, the delivery charges incurred in sending the item to you, and pay your costs of returning it to us. Otherwise, the cost to return the item is non-refundable. We do not offer exchanges.

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